Onemile Certified Pre-Owned Program
Premium refurbished e-bikes with rigorous certification standards and full warranty
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Factory re-inspected (battery/motor 100% performance)
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Only unboxed (with unboxing video evidence)
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"New User Kit" included (Bike bag + Seat cover)
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Full 24 months manufacturer warranty
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Factory re-inspected (battery/motor 100% performance)
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Close-up report (including scratch location diagram)
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Full 24 months manufacturer warranty
Each Certified Pre-Owned bike comes with a unique frame number and comprehensive digital record.
This digital profile includes detailed information such as:
✓ Production date
✓ Full re-inspection report
✓ Complete flaw documentation
✓ Service history
The frame number is laser engraved under the frame beam, providing permanent identification and authenticity verification.

New Bike
- Brand new condition
- Full warranty
- Latest accessories
- Immediate availability
A+ Grade
- Like-new condition
- Full warranty
- New User Kit included
- 14-day return policy
A Grade
- Minor cosmetic flaws
- Full warranty
- Detailed condition report
- 14-day return policy
Frequently Asked Questions
Your concerns addressed about Onemile Certified Pre-Owned program
Your Questions, Answered
We understand you may have questions about our Certified Pre-Owned e-bikes. Below are answers to the most common inquiries. If you don't find what you're looking for, our support team is ready to assist you.
Our Certified Pre-Owned e-bikes are:
- Returned or display models that have undergone rigorous factory re-inspection
- Professionally refurbished to meet strict quality standards
- Covered by the same 24-month warranty as new bikes
- Thoroughly documented with complete condition reports
These are not "used bikes" in the traditional sense - they're premium products that help reduce e-waste while offering significant savings.
A+ Grade (Like New):
- Open-box items with zero mileage
- Display models with minimal handling
- No visible imperfections
- Includes unboxing video documentation
A Grade (Excellent Condition):
- Minor cosmetic flaws (small scratches or scuffs)
- Detailed close-up report of imperfections
- Functional components are 100% perfect
- Most imperfections are barely noticeable
Yes! All Certified Pre-Owned bikes come with the same comprehensive 24-month warranty as our brand new e-bikes. This warranty covers:
- Motor and electrical components
- Battery performance and capacity
- Frame integrity
- Manufacturing defects
The only exceptions are consumable parts (tires, brake pads) and cosmetic elements that were documented at purchase.
We provide complete transparency through our Virtual Inspection process:
- Personalized video tour: 3 detailed videos showing every angle of your specific bike
- Close-up photography: High-resolution images of any imperfections
- Performance report: Battery health check and motor test results
- Digital condition certificate: Accessible via QR code on the bike frame
Simply request inspection for any bike in our inventory - we'll send you the complete package within 24 hours.
Every A+ grade Certified Pre-Owned bike includes our premium starter package valued at €85:
- Onemile Waterproof Front Bag (fits your Nomad ebike)
- Onemile Nomad Gel Saddle Cover for added comfort
- Security strap x 1
- Multitool for Ebike x 1
- Onemile Nomad user manual x 1
We offer a comprehensive 14-day satisfaction guarantee:
- 14 days to test ride and evaluate your bike
- Returns within the EU (Return shipping is the responsibility of the customer).
- Full refund upon receipt of the undamaged bike
- Dedicated support team to handle any concerns
Note: This policy applies only if the bike is returned in the same condition as delivered, with all original packaging and accessories.














