Our Certified Pre-Owned e-bikes are:

• Returned or display models that have undergone rigorous factory re-inspection
• Professionally refurbished to meet strict quality standards
• Covered by the same 24-month warranty as new bikes
• Thoroughly documented with complete condition reports

These are not "used bikes" in the traditional sense - they're premium products that help reduce e-waste while offering significant savings.

A+ Grade (Like New):

• Open-box items with zero mileage
• Display models with minimal handling
• No visible imperfections
• Includes unboxing video documentation

A Grade (Excellent Condition):

• Minor cosmetic flaws (small scratches or scuffs)
• Detailed close-up report of imperfections
• Functional components are 100% perfect
• Most imperfections are barely noticeable

Yes! All Certified Pre-Owned bikes come with the same comprehensive 24-month warranty as our brand new e-bikes. This warranty covers:

• Motor and electrical components
• Battery performance and capacity
• Frame integrity
• Manufacturing defects

The only exceptions are consumable parts (tires, brake pads) and cosmetic elements that were documented at purchase.

We provide complete transparency through our Virtual Inspection process:

• Personalized video tour: 3 detailed videos showing every angle of your specific bike
• Close-up photography: High-resolution images of any imperfections
• Performance report: Battery health check and motor test results
• Digital condition certificate: Accessible via QR code on the bike frame

Simply request inspection for any bike in our inventory - we'll send you the complete package within 24 hours.

Every A+ grade Certified Pre-Owned bike includes our premium starter package valued at €85:

• Onemile Waterproof Front Bag (fits your Nomad ebike)
• Onemile Nomad Gel Saddle Cover for added comfort
• Security strap x 1
• Multitool for Ebike x 1
• Onemile Nomad user manual x 1

We offer a comprehensive 14-day satisfaction guarantee:

• 14 days to test ride and evaluate your bike
• Returns within the EU (Return shipping is the responsibility of the customer).
• Full refund upon receipt of the undamaged bike
• Dedicated support team to handle any concerns

Note: This policy applies only if the bike is returned in the same condition as delivered, with all original packaging and accessories.